Last Updated: December 1, 2025
These Terms of Service ("Terms") constitute a legally binding agreement between you and Epistemy d.o.o. (trading as "8x"), a company registered in Slovenia at Leskoskova cesta 9E, 1000 Ljubljana, Slovenia (VAT ID: SI18830641).
By accessing or using the 8x platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must immediately discontinue use of the platform.
Contact: partners@8x.social
8x operates a two-sided marketplace connecting brands with content creators for the production of user-generated content (UGC) on TikTok, Instagram, and other social media platforms. Our services include:
8x acts solely as a facilitator and intermediary. 8x does not create content, does not guarantee specific performance outcomes, and is not a party to the contractual relationship between brands and creators regarding content creation, except as explicitly provided in these Terms.
To access the platform, you must register an account and:
In compliance with the EU Digital Services Act, 8x may require identity verification including government-issued identification, business registration documents, or tax information before enabling full platform access.
8x reserves the right to suspend or terminate accounts for violations of these Terms, fraudulent activity, or illegal conduct. Users will receive 30 days written notice with a statement of reasons, except in cases of legal requirements or demonstrable illegal activity warranting immediate action.
Creators are independent contractors, not employees of 8x or any brand client. This relationship is characterized by:
Upon accepting a campaign, creators shall:
Creator Acknowledgment: By accepting a campaign, creator explicitly acknowledges and agrees that the campaign compensation includes full transfer of all usage rights (organic, paid advertising, and all other commercial uses) with no additional payment required for any usage type.
Creators receive monthly compensation consisting of:
Payments are processed within 14 business days following each monthly billing cycle through Stripe Connect or other designated payment processors. Payment requires completion of identity verification and tax documentation.
Upon creating deliverables for a campaign, creator grants 8x an exclusive, worldwide license to facilitate the campaign and sublicense to the brand client.
Upon brand's full payment and acceptance of deliverables, all exploitation rights automatically transfer to the brand, including without limitation:
Scope of Transfer:
No Additional Fees: The campaign compensation paid to creator represents full consideration for all usage rights described above. No additional payments are required for any usage type, duration extension, or media format.
Moral Rights: Creator waives moral rights (including attribution and objection to modification) to the maximum extent permitted by law. Where waiver is not legally permissible, creator agrees not to enforce such rights against lawful brand use of deliverables.
If a brand identifies deliverables requiring removal due to brand-fit concerns, inaccuracies, legal compliance issues, or platform policy violations, creator shall:
Creators shall not:
Brands utilizing the platform to create campaigns shall provide:
Brands subscribe to monthly service plans based on:
Standard pricing: per creator per month (subject to variation based on creator tier, geography, and negotiated arrangements).
Payment terms:
By subscribing, brands authorize 8x and its payment processors to:
Upon brand's full payment for a campaign and acceptance (or deemed acceptance after 5 business days) of deliverables:
8x does not guarantee:
All subscription fees and campaign payments are non-refundable once services commence, except:
During any active campaign and for twelve (12) months following the later of (i) completion, cancellation, or expiration of an order, or (ii) last communication between brand and creator through the platform:
Brand Obligations:
Brands (including their affiliates, subsidiaries, and agencies acting on their behalf) shall not directly or indirectly solicit, engage, or contract with any creator introduced through the platform for services same as, similar to, or related to those offered on the platform.
Creator Obligations:
Creators shall not accept proposals from or work directly with any brand introduced through the platform for UGC services, content creation, or related social media work.
Scope:
Both parties shall conduct all communications and transactions regarding platform-introduced relationships exclusively through the platform.
The parties acknowledge that off-platform engagement causes 8x measurable harm including lost commissions, diminished platform integrity, increased fraud risk, and administrative enforcement costs.
As a genuine pre-estimate of damages (not a penalty), any user who violates Section 6.1 agrees to pay 8x liquidated damages.
This amount represents approximately 2-3 times the typical platform commission for a standard monthly campaign.
Upon determining a violation has occurred:
Liquidated damages do not preclude 8x from seeking injunctive relief, pursuing actual damages exceeding liquidated amounts, terminating user accounts, or reporting fraudulent conduct to authorities.
All sponsored content created through the platform must include clear, conspicuous disclosures:
Deliverables shall not contain:
Users shall remove content from public channels within 24 hours if:
8x retains all rights, title, and interest in the platform software, technology, algorithms, trademarks, and proprietary methodologies. Users receive a limited, non-exclusive, non-transferable, revocable license to access the platform for its intended purpose under these Terms.
By submitting content to the platform (profiles, reviews, feedback, communications), users grant 8x a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, and distribute such content for platform operation and marketing purposes. This provision does not apply to creator deliverables, which are governed by Section 4.4.
To report alleged copyright infringement, submit written notice to legal@epistemy.io including: identification of the copyrighted work, location of infringing material, contact information, good faith statement, and declaration of accuracy under penalty of perjury.
8x's data collection, use, and protection practices are governed by our Privacy Policy available at 8x.social, which is incorporated into these Terms by reference.
For users in the European Economic Area, UK, and Switzerland:
Brands shall use creator data solely for legitimate campaign purposes and comply with applicable data protection laws.
8x utilizes Stripe Connect and other payment processors to facilitate transactions. By using the platform, users consent to sharing necessary information with payment processors and agree to comply with processor terms and policies.
8x may withhold or delay payments for:
Chargebacks initiated by brands may result in immediate suspension of creator payouts, brand account suspension, and chargeback fees (€25-50).
THE PLATFORM AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, 8X DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, UNINTERRUPTED SERVICE, OR ERROR-FREE OPERATION.
8x does not warrant specific outcomes, performance results, or third-party service availability.
Notwithstanding the disclaimers above, 8x remains liable for:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, 8X'S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED:
8X SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, REVENUE, BUSINESS OPPORTUNITIES, DATA LOSS, OR REPUTATIONAL HARM.
Exception: Limitations do not apply to death or personal injury from negligence, fraud, gross negligence, intentional breach, or mandatory consumer protections under EU law.
Users agree to defend, indemnify, and hold harmless 8x, its affiliates, officers, directors, employees, and agents from claims, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising from:
8x maintains an internal complaint handling system accessible via partners@8x.social. Users may file complaints regarding alleged Terms violations, technical issues, payment disputes, or account actions.
Complaints will be acknowledged within 5 business days and resolved within 15 business days for straightforward matters. Complex disputes may require up to 30 days with status updates provided. Complaints must be filed within 6 months of the incident.
If internal complaints do not achieve satisfactory resolution, parties may pursue mediation through certified dispute resolution bodies. 8x is willing to participate in alternative dispute resolution through:
Nothing in these Terms prevents either party from seeking injunctive relief, pursuing claims in small claims court (if within jurisdictional limits), or reporting illegal activity to authorities.
Important for Consumers: These Terms do not require binding arbitration or waive class action rights. Consumers retain full rights to pursue claims in civil courts under applicable consumer protection laws.
These Terms are governed by and construed in accordance with the laws of the Republic of Slovenia, without regard to conflict of law principles.
Business Users: Consent to the exclusive jurisdiction of courts in Ljubljana, Slovenia.
Consumer Users: This agreement does not exclude jurisdiction of courts in your country of residence. You retain the right to bring proceedings in courts of your habitual residence. Mandatory consumer protection laws in your jurisdiction apply and cannot be derogated by these Terms.
8x reserves the right to modify these Terms to reflect changes in applicable laws, new platform features, security improvements, or operational requirements.
For material changes affecting user rights or obligations, 8x will provide 30 days advance notice via email to the registered address and prominent notice on the platform homepage.
Continued use of the platform after the effective date constitutes acceptance of modified Terms. Users who object to changes may terminate their account under Section 15 before the effective date.
Business Users under EU Platform-to-Business Regulation receive minimum 15 days notice on durable medium with the right to terminate before the effective date without penalty.
8x may terminate accounts for:
8x will provide 30 days written notice with statement of reasons, except for emergencies or legal requirements.
Upon termination:
The following provisions survive termination: Sections 4.4 (IP Licensing), 6 (Anti-Circumvention), 8 (Intellectual Property), 9 (Data Protection), 11 (Disclaimers and Liability), and any provisions that by their nature should survive.
These Terms, together with the Privacy Policy and any order-specific terms, constitute the entire agreement between users and 8x regarding platform use, superseding all prior communications and agreements.
If any provision is held invalid, illegal, or unenforceable by a court of competent jurisdiction, the provision shall be modified to the minimum extent necessary to make it valid, or severed if modification is not possible. Remaining provisions continue in full force and effect.
Failure by 8x to enforce any right or provision does not constitute a waiver. Any waiver must be in writing and signed by an authorized 8x representative.
Users may not assign, transfer, or delegate these Terms without 8x's prior written consent. 8x may freely assign these Terms, including to affiliates, successors, or acquirers.
Neither party is liable for failure or delay in performance due to causes beyond reasonable control, including natural disasters, war, terrorism, government actions, internet failures, or third-party service provider outages. If force majeure continues beyond 90 days, either party may terminate without liability.
Nothing in these Terms creates any partnership, joint venture, agency, employment, or fiduciary relationship between 8x and users. 8x and users are independent contractors.
Users consent to receive communications electronically via email or platform messages. Electronic communications and signatures satisfy legal requirements for written form and have the same legal effect as paper documents.
Users shall not:
Violations may result in warnings, account suspension, termination, liquidated damages, or legal action.
Epistemy d.o.o. (trading as 8x)
Leskoskova cesta 9E
1000 Ljubljana, Slovenia
VAT ID: SI18830641
Contact Channels:
BY CLICKING "I ACCEPT," CREATING AN ACCOUNT, OR ACCESSING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.
IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE PLATFORM.
Notice to EU Consumer Users:
You have a 14-day right to withdraw from subscription services under EU consumer protection law. By requesting immediate service commencement, you expressly acknowledge that you will lose this withdrawal right once services commence.
Terms of Service Version 1.0
Effective Date: December 1, 2025
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